Terms & Conditions
General Terms
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Amolli currently does not offer cash or bank refunds. All eligible returns are processed as Store Credit, redeemable for future purchases.
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Store Credit has no expiry and can be used anytime.
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Amolli reserves the right to refuse any return/exchange that doesn’t meet policy conditions.
Sale & Offer Orders
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Items bought on sale or using discount codes are not eligible for return.
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Size exchange only, based on stock availability.
Size Customisation
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Please confirm your measurements before ordering.
Order Cancellation
For Partial Cash on Delivery (COD) orders, an advance payment of ₹500 is collected to confirm your order and cover a portion of the production, packaging, and logistics costs.
If a Partial COD order is refused at the time of delivery, remains undelivered due to customer unavailability, or is returned to us as Return to Origin (RTO) because the customer did not accept the shipment, the ₹500 advance payment will be non-refundable.
No refund or store credit will be issued for the advance amount in such cases, as the order has already incurred production, packaging, shipping, and reverse logistics costs.
By placing a Partial COD order, you acknowledge and agree to these terms.
Communication & Support
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Our support team strictly follows brand policy and cannot make exceptions.
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Please communicate kindly — we promise to assist you with care and clarity.
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Average response time: 48 hours.
Email: theofficialamolli@gmail.com
Support Hours: Monday – Saturday , 11 AM – 6 PM
