Return & Exchange Policy
1. Return Request Window
We accept return or exchange requests within 3 to 4 days of delivery for issues such as sizing problems, manufacturing defects, or if you need a different size.
2. Approval and Store Credit
All returns must be approved by our team. Once your return is approved, we will provide you with a unique promo code that you can redeem on our website for your next purchase. This code is personalized for you and can be used at checkout.
3. No Cash Refunds
Please note that we do not offer cash refunds. Instead, returns are processed as store credit via your personalized promo code. We’ll handle the return pickup and make the process as smooth as possible.
Communication & Support
-
Our support team strictly follows brand policy and cannot make exceptions.
-
Please communicate kindly — we promise to assist you with care and clarity.
-
Average response time: 24–48 hours.
Email: theofficialamolli@gmail.com
Support Hours: Monday – Saturday, 10 AM – 6 PM