Shipping Policy
All orders are processed according to piece availability. Dispatch takes approximately 2–6 business days. Once shipped, delivery usually takes 3–5 business days, depending on your location and courier service availability.
For Partial Cash on Delivery (COD) orders, an advance payment of ₹500 is collected to confirm your order and cover a portion of the production, packaging, and logistics costs.
If a Partial COD order is refused at the time of delivery, remains undelivered due to customer unavailability, or is returned to us as Return to Origin (RTO) because the customer did not accept the shipment, the ₹500 advance payment will be non-refundable.
No refund or store credit will be issued for the advance amount in such cases, as the order has already incurred production, packaging, shipping, and reverse logistics costs.
By placing a Partial COD order, you acknowledge and agree to these terms.
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Shipping costs are non-refundable.
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Delivery timelines may vary depending on your location.
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AMOLLI is not responsible for courier delays, but we’ll ensure your parcel reaches you at the earliest.
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If your parcel shows “Delivered” but hasn’t arrived, please inform us within 24 hours. After this period, courier claims cannot be raised.
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Our support team operates Monday to Friday, 11 AM – 6 PM. Emails received on weekends will be addressed the next working day.
Communication & Support
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Our support team strictly follows brand policy and cannot make exceptions.
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Please communicate kindly — we promise to assist you with care and clarity.
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Average response time: 48 hours.
Email: theofficialamolli@gmail.com
Support Hours: Monday – Friday, 11 AM – 6 PM
SUNDAY & BANK HOLIDAYS CLOSED.